Shipping That Is
Plain, Tracked and Clear.
Everything you need to know about processing, shipping fees, estimated delivery times, discreet packaging, tracking and address requirements before placing an order with Magic Mushrooms Dispensary.
What to expect after you order.
Free shipping
Orders over $125 qualify for free expedited shipping with tracking.
Flat shipping
Orders under $125 are charged one flat shipping fee.
Major centres
Estimated business days in transit after shipment.
Rural addresses
Estimated business days in transit after shipment.
Shipping within Canada only
Magic Mushrooms Dispensary ships to Canadian addresses from coast to coast. We do not ship to the United States or internationally.
Delivery timing can vary by destination, address type and carrier route. Use our Canada-wide shroom delivery directory or choose your province or region below for more specific guidance.
Shipping rates
| Order subtotal | Shipping rate | Tracking |
|---|---|---|
| Over $125 | Free expedited shipping | Included |
| Under $125 | $19 flat fee | Included |
The order subtotal used for free-shipping eligibility is calculated at checkout. Any available discount or promotion is applied according to the terms shown with that offer.
Order processing
Processing begins after payment has been received and approved. Placing an order does not start the delivery clock by itself.
Orders paid before 1 PM PST, Monday to Friday, are prioritized for same-day shipment whenever possible. Same-day shipment is not guaranteed. Orders paid after the cutoff, on weekends or on holidays are processed on the next business day.
High order volume, payment review, age verification, address questions or an unavailable item may add processing time. If we need information from you, we will use the contact details provided with the order.
Processing and transit are separate. Processing covers the time needed to confirm payment and prepare the parcel. Transit begins after the carrier receives the shipment.
Delivery times
After shipment, delivery to major Canadian centres usually takes 2 to 4 business days. Rural locations usually take 3 to 5 business days. Remote routes may take longer.
These timeframes are estimates, not guarantees. Weekends, statutory holidays, severe weather, carrier interruptions, seasonal volume, remote routes and address problems can extend delivery. Carrier schedules and local delivery conditions are outside our direct control.
| Destination type | Typical transit after shipment |
|---|---|
| Major Canadian centre | 2 to 4 business days |
| Rural address | 3 to 5 business days |
| Remote or northern route | Varies by carrier route |
Discreet packaging
Orders are vacuum sealed, securely packed and placed inside a plain outer mailer or box. The outside does not display the Magic Mushrooms Dispensary name or describe the products inside.
Packaging is selected to protect privacy and help keep products secure during normal transit. A complete recipient name and deliverable address are still required so the carrier can complete delivery.
Tracking your order
Every shipment uses a traceable shipping service. Tracking information is emailed after the parcel has shipped. Check your inbox and junk folder, and confirm that the email entered at checkout is correct.
The first carrier scan may not appear immediately. If tracking still shows no useful update after 48 hours, contact our support team with your order number.
- Use the carrier tracking page for the latest scan and estimated arrival.
- Follow tracking closely when ordering chocolate, gummies or other heat-sensitive products.
- Retrieve the parcel promptly from a community mailbox, parcel locker or exposed delivery area.
Apartments, PO boxes, rural routes and address accuracy
We can ship to many apartments, PO boxes and rural addresses served by the carrier. Enter the address exactly as it should appear, including the recipient's full name, apartment or unit number, PO box, rural-route information, city, province and postal code.
Orders are shipped to the address submitted at checkout. An incomplete or incorrect address can cause delays, failed delivery or a return to sender. If a parcel must be shipped again because the address supplied was incorrect or incomplete, an additional shipping fee may apply.
If you notice an error before shipment, contact us immediately with the order number and correct address. We cannot promise that an address can be changed after processing has begun, and it cannot be changed by us after the parcel has entered the carrier network.
Damaged, missing or defective orders
If a parcel arrives damaged or appears tampered with, or if an item seems missing or defective, contact us within 7 days of delivery. Include the order number, a clear description of the issue and useful photos of the outer package, shipping label, inner packaging and affected product.
Each report is reviewed individually. We may investigate with the carrier or request more information before determining the appropriate resolution. Depending on the circumstances, that resolution may include a replacement, store credit or another reasonable option.
If tracking says delivered but you cannot find the parcel, check the mailbox, parcel locker, building desk, safe-drop location and other household members first. Then contact the carrier and send us your order number so the available next steps can be reviewed.
For terms covering cancellations, store credits and related order concerns, read our Payment & Returns Policy.
Out-of-stock or missing items before shipment
If an item becomes unavailable before shipment, we will try to contact you to discuss a suitable replacement or order adjustment. We may attempt contact for up to 3 days using the details submitted with your order.
If we do not receive a response, we may select the closest reasonable replacement so the rest of the order is not held indefinitely. Check your email after ordering, especially if you purchased a low-stock or sale item.
Chocolate, gummies and heat-sensitive products
Chocolate and gummies can soften when exposed to high temperatures during summer transit or after delivery. Follow your tracking and collect the parcel as soon as possible. Avoid leaving it in a hot community mailbox, vehicle, lobby or exposed delivery area.
Once collected, follow the storage directions on the product packaging. If you are concerned about the condition of an item, keep the packaging and contact us with clear photos.
Check delivery guidance where you live.
Choose the national directory or your province or region. These pages explain regional routes, major-city coverage and address considerations without changing the estimates and terms in this Shipping Policy.
Need an answer before you order?
Read our customer FAQ for quick answers about ordering, payment, products and delivery, or contact our team for help with a specific order.